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Missing Screenshots in Apple AppSrore

14/05/2011 Share/Bookmark

I had issues with missing screenshots in the Apple AppStore when viewed from my iPhone, here's the response from Apple support;

The reason you are not seeing all uploaded screenshots on the iPhone App Store is because you have uploaded a mix of standard-resolution and high-resolution screenshots in iTunes Connect.

Only the high-resolution screenshots will display on the iPhone 4 with retina display while the standard-resolution screenshots will display on all other iPhones and iPod touch devices.

You can make changes to your screenshots at any time in iTunes Connect. Once you update your screenshots to have consistent resolutions, the issue will be resolved within 24 hours.

So to allow the images to be seen by all devices make sure they are all standard definition.

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Software developer working on iPhone Apps and Games in spare time. Full time job is working with a corporate IT company supporting and developing various software installations.

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